How successfully are you engaging your patients at home?

CareGeneral is a comprehensive, patient-facing, communication and coordination platform that partners with providers, payers and employers to cost-effectively direct, support, track and educate patients and their caregivers.

Do your systems deliver on the promises you’re making?

As healthcare reimbursement shifts toward value-based models, our holistic solution helps you meet the challenge by providing the tools necessary to coordinate care at the point of care – wherever that may be. With CareGeneral, every player involved in a patient’s care is coordinated and in-sync, along the entire care continuum, leading to safer transitions, healthier long-term outcomes, improved workplace productivity and reduced costs of care.

Here’s what we can guarantee...

A Personalized Patient Experience

Every patient and caregiving situation is different, so we determine users' needs, abilities, preferences and support circles.

Better Caregiving by All

We ensure everyone involved in a patient’s care is in-sync, prepared, and understands their roles and responsibilities.

Healthier, Happier Patients

When patients understand their healthcare situation and feel in control, adherence improves and healthier outcomes are achieved.

More Efficient Case Management

Your case managers can leverage our collaboration platform to become more efficient, elevating your business to a new level.

We know how to facilitate a personalized patient experience.

We determine each user’s needs, abilities, preferences and support circle by focusing on their preferred language, form and style of communication. We also identify what technology they are comfortable using, any help they may require in making decisions and if they have resources such as family members, friends or neighbors that may play an important role in their care giving.

We can ensure better caregiving by everyone involved.

CareGeneral provides a platform to efficiently coordinate, communicate, educate and support all participants across the care continuum, empowering patients and caregivers to more effectively contribute to healthy outcomes.

During a six-month study of CareGeneral users, 90% of participants stated that CareGeneral helped them better coordinate and communicate with their care recipient and other caregivers.

We help you achieve healthier patient outcomes.

By giving patients and their caregivers simple, easy-to-follow personalized care plans, supported by education and direct remote contact with case managers, we ensure everyone involved works together to improve the patient’s health and quality of life.

And most definitely a more efficient case manager.

As reported by our clients, we’ve proven to increase the caseload of case managers by a factor of more than 2X. We do so by tightening patients’ support circles, including optimizing the contribution of informal caregivers.

Considering every patient and care giving situation is different, your case managers can customize each user’s interaction to address each user’s personal situation.

Patient Engagement Tools

Your case managers can also leverage our collaboration platform to become more efficient, elevating your business to a new level.

SORT/GROUP

Clinical Issues
- Disease
- Care Plan Requirements
- Care Setting
- Gap
Personal Abilities/Preferences
- Language
- Communication
- Technology
- Support Circle

PUSH/SHARE

Surveys
Educational Content
Tasks
Alerts and Reminders
Patient-friendly Care Plans
Motivational Suggestions
Images, Documents, Videos

COMMUNICATE

Multidirectional, Real-time
Customized Teams/Family
Seamless Collaboration
Secure Personalized
- Text
- Email
- Private Discussions
- Voice Assistants
Multilingual

TRACK

Patient Adherence
- Care Plan
- Medication
- Exercise
Point of Care Reporting
- Status Changes
- Bio-metric Results
- Life Events

We’ve made interacting simple and flexible for everyone.

Imagine communicating with patients and caregivers in their preferred language, which differs from yours. CareGeneral translates 5 languages on the fly – English, Spanish, French, Creole, Portuguese – to ensure nothing is lost in translation.

Smartphones and Tablets

Manage tasks and discussions from anywhere

Desktop/ Browsers

Alerts and daily activity reports keep select users apprised of patient’s care

Voice Assistant Devices

View how VADs are becoming an important touchpoint for patients using CareGeneral

Text
Messaging

Set up text 'SMS' reminders and notifications for scheduled tasks

Features designed by utilization, not by hypotheses.

Surveys

Assess patient and caregiver preferences for communications and assistance

Care Plans

Dynamic, patient-friendly and shareable ability to track and reward compliance.

Remote Monitoring

Secure and multi-directional in multiple formats

Real-time Communication

Customizable self-reporting with alerts and reminders

Integrated with Healthwise®

Easily find and share patient-facing personalized education and training

Case Manager Connection

Cost-effectively scale personalized, professional support

Do you have the right solution in place for value-based care models?

CareGeneral offers a comprehensive solution for value-based programs and revenue models, including…

Chronic Care Management

Accountable Care Organizations

Comprehensive Primary Care Plus

CARE Act

Bundled Payments for Care Improvement

Medicare Advantage GAP Management

Medicaid Long Term Services and Supports

Health System and FQHC’s Community

Disease Management Programs

"CareGeneral shows great promise for achieving many goals relating to care delivery, care recipient outcomes, and reducing family caregiver burdens. "

-Mather Lifeways Institute on Aging

We come from a place of deep understanding.

CareGeneral was designed by family caregivers with extensive caregiving experiences. We deeply understand the challenges, needs and stresses of this critical role and we designed a system to help others better manage the burden.

We come from a place of deep understanding.

CareGeneral was designed by family caregivers with extensive caregiving experiences. We deeply understand the challenges, needs and stresses of this critical role and we designed a system to help others better manage the burden.

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